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Use the email address you gave when you ordered. We'll send a six-digit code to check it is yours, and then you can see your orders and talk to us about them.
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Ask Pure Lavish
I look things up in this shop's own catalogue: prices, sizes, finishes, what is in the box, heat output, delivery — and your order, once you have proved it is yours. Every figure comes with the product code and a link, so you can check it.
Questions are kept so we can see what the assistant told people. Please do not type personal details here — for an order, use the button at the bottom. What we keep.
Ask me anything, or start with one of these…
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It will be forgotten here. The shop keeps its own record of what was asked.
